Privacy Policy & Legal Notice

Aurum Beverage Co Pty Ltd — www.aurum.vin

Effective Date: 8 July 2026

Aurum Beverage Co Pty Ltd ('AURUM', 'we', 'our', 'us') is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following types of personal information when you use our website or make a purchase:

•        Name, email address, phone number and delivery address;

•        Payment information (processed securely by Shopify Payments — we do not store full card details);

•        Date of birth or age verification data where required for alcohol purchases;

•        Order history and purchase preferences;

•        Website usage data including IP address, browser type, pages visited, and cookies;

•        Communications you send us via email or contact forms.

We use your personal information to:

•        Process and fulfil your orders;

•        Communicate with you regarding your orders, enquiries, or account;

•        Send marketing and promotional communications where you have opted in;

•        Improve our products, website, and customer experience;

•        Comply with legal obligations including age verification and tax reporting;

•        Protect against fraud or misuse of our services.

We will only send you marketing emails or SMS messages where you have given us explicit consent. You may opt out at any time by clicking 'Unsubscribe' in any marketing email or contacting us directly at info@aurum.vin.

We do not sell your personal information to third parties. We may share your information with:

•        Shipping carriers (e.g. Australia Post, Shippit) to fulfil your delivery;

•        Payment processors (e.g. Shopify Payments, Square) to process transactions;

•        Email and marketing platforms (e.g. Klaviyo) where you have opted in to communications;

•        Analytics providers (e.g. Google Analytics) on an anonymised basis;

•        Government or regulatory bodies where required by law.

Where third-party service providers process your data, we take reasonable steps to ensure they maintain appropriate data security standards.

Some of our service providers (including Shopify) store data on servers located outside Australia. By using our website, you consent to your personal information being transferred to and processed in countries outside Australia, including the United States, where data protection laws may differ from those in Australia.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and serve relevant advertising. You may disable cookies through your browser settings, although this may limit some functionality of our website.

By continuing to use our website with cookies enabled, you consent to our use of cookies as described above.

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption for all transactions. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate or out-of-date information. To make such a request, please contact us at info@aurum.vin. We will respond within 30 days.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law (for example, transaction records for tax purposes are retained for 5 years).

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at info@aurum.vin. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

The content on this website is provided for general information purposes only. While we take care to ensure accuracy, AURUM makes no warranties or representations regarding the completeness, accuracy, or suitability of any information on this site.

Alcohol consumption carries health risks. AURUM encourages responsible consumption. If you have questions about alcohol and your health, please consult a qualified health professional. Alcohol is not recommended for pregnant women, people under 18, or those with certain medical conditions.

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

AURUM sells alcohol responsibly. We comply with applicable liquor licensing laws in New South Wales and other Australian states and territories. We do not sell or supply alcohol to minors. Proof of age may be requested at any time.

For responsible drinking information, visit drinkwise.org.au.

This Privacy Policy was last updated on 8 July 2026. We may update this policy from time to time. The current version will always be available at aurum.vin. We encourage you to review this policy periodically.

Privacy Officer — Aurum Beverage Co Pty Ltd and AURUM Mead Co.

Email: info@aurum.vin

Website: www.aurum.vin

ABN 73 642 387 684 (company) and ABN 30 626 898 952 (partnership)

© 2026 Aurum Beverage Co Pty Ltd. All rights reserved. AURUM is a registered trademark.